Personal Brand Strategy is All About Connecting (extended)
It stinks when you feel misunderstood by people - especially people you are PAYING to understand...
24:02
Podcasts de strategy
Debate Series: Demystifying artificial intelligence with Sergei Savchenko
On today’s show, I had a great conversation with Sergei Savchenko and Martin Gourdeau, my...
30:54
Begin Strategizing Your Priorities
In Episode 9 of the podcast I interview Trish Russel a former Military Intelligence Officer and a...
35:57
Focusing on your customer with Jafar Owainati, co-founder & COO @ Loopio
On this week’s show, we spoke with Jafar Owainati, co-founder & COO @ Loopio. In his role, he...
36:16
Scaling security with Chad Loeven, VP Sales and Marketing @ VMray
On this week’s show, I spoke with Chad Loeven, VP Sales and Marketing @ VMray. Chad has been...
31:19
Mastering marketing with Chris Emergui, Founder @ Bam Strategy
On this week’s show, we spoke with Chris Emergui, Founder @ Bam Strategy. He was also a Venture...
33:11
Ep. 003 - Mike Heiser and Creating 7-Figure Launches
Mike Heiser is a marketing strategist and automation expert who helps digital training...
36:54
315: Joey Coleman, Never Lose a Customer
Jeannie and Adam interview award winning speaker and author Joey Coleman to discuss how the first...
30:32
317: Anne Bahr Thompson, Do Good
Jeannie and Adam discuss the concept of social responsibility with Anne Bahr Thompson, author of...
22:47
318: How Important Is the CX of Former Customers?
Jeannie Walters CCXP shares expert tips for engaging former customers and insights on how to...
08:02
319: Jeanne Bliss, Is Your CX Mom-worthy?
Jeannie and Adam interview 35-year customer experience pro Jeanne Bliss about her new book “Would...
27:07
That's right, you're sick of politics IRL and out of respect to your, we're going extend politics...
01:25:07
339: Customer Journey Mapping is Not One Size Fits All
Jeannie Walters CCXP gives you the 101 on customer journey mapping so you can stop stalling and...
08:36
344: Shaun Belding, The Journey to Wow
Adam and Jeannie unlock your potential to create and deliver ever-improving customer experiences...
27:06
345: Understanding the Peak-End Rule
Adam Toporek explains how the Peak-End Rule can make or break a customer experience in surprising...
05:50
Jay Baer enlightens us with his powerful and proven approach to strategically creating,...
29:40
349: Mark Colgate, The Science of Service
Jeannie and Adam uncover the science behind consistently great customer service with Mark...
20:42
Adam and Jeannie kick off 2019 with some of the best resolutions you can make to continuously...
14:45
353: Scott McKain, Make Your Organization Iconic
In this powerful interview, globally recognized author Scott McKain shares the secrets behind...
32:14
354: Are you neglecting key moments in the customer journey?
Jeannie Walters CCXP explains how to find and leverage key moments that are typically overlooked,...
06:02
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