Lara Marrero | Studio Director & Retail Practice Leader, Gensler
Are brand engagement & media overtaking transactions as the primary purpose of bricks-and-mortar...
40:06
Lara Marrero | Studio Director & Retail Practice Leader, Gensler
Are brand engagement & media overtaking transactions as the primary purpose of bricks-and-mortar...
40:06
Erika and Monika Simmons from Double Stitch on Getting Loopy!
Erika and Monika Simmons, authors of Double Stitch: Crochet Patterns for the Fashionista, talk...
45:02
Empty Vessels Make the Most Noise?
New logos, new identities, new mistakes? We've just had the seasonal circus of fashion weeks in...
27:46
EP14. Addictions, Retail Therapy and Being Conservative with Liana Cardoso
Here in this podcast I converse with Liana Cardoso, you can find her Instagram at...
35:05
Andrew Bull & Catherine Erdly discuss the pricing and profit problems of John Lewis. We also...
22:40
Voice Retail - Shilp Agarwal, Blutag - Voice Tech Podcast ep.022
Shilp Agarwal is the CEO of Blutag, a voice retail solution that lets customers search/browse a...
54:40
Fashion Tech: The Story of OPSH With Jennie McGinn
Have you ever wondered what it takes to build a fashion tech start-up? OPSH co-founder Jennie...
49:51
Business Leaders - Martin Newman
Martin Newman is the founder of The Customer First Group. He has over 35 years’ retail experience...
57:37
What does AI mean for today’s customers?
In our second episode, Martin Newman talks to Felix Farley, data ethics expert and AI developer...
42:57
The State of eCommerce Delivery
In this episode, we speak with Maria Dahlqvist Canton, Global Marketing Director at MetaPack,...
19:48
Can you ever really understand your customers?
Martin is joined by customer behaviour expert Philip Graves, author of the bestselling book...
49:09
What can store assistants teach us about our customers?
This episode covers the anecdotal experience of two women working in some of the UK’s biggest...
38:15
Who Owns the Relationship with the Customer?
This bonus episode features a panel discussion that took place at TDC Global 2019 and addresses...
28:04
Mark Pilkington | Retail Therapy; myth & reality in the retail crisis
Is there really a Retail Apocalypse? Why is the retail industry in the state its in and how can...
44:30
Mark Pilkington | Retail Therapy;Why the retail industry is broken - and what can be done to fix it
Is there really a Retail Apocalypse? Why is the retail industry in the state its in and how can...
44:30
Clicktale’s Liraz Margalit joins us all the way from Tel Aviv to talk through the latest...
28:06
In this episode we talk to Lewis Jones. Lewis finished an Art degree before getting into retail...
37:44
25 minutes on Delivery Options
For this week's discussion we are joined by Duncan License - VP Product at Metapack, who shares...
25:38
Scott Malkin is the founder and Chairman of Value Retail, the co-founder and Chairman of Value...
39:08
How could cosmetic brands engage better with minority customers?
Jasmine Kato and Rabia Mirza are women from minority backgrounds. They join Martin to discuss...
32:11