Podcasts de analytics

Mistakes Made in 2020, with Rapid Migrations to Cloud Based Environments

CX Today's Clare Muscutt hosts Kevin Sheehan, Founder and Managing Partner, Cloudlinx, and Frank...

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Customer Experience in the Digital Workplace

CX Today's Rob Scott hosts Natalie Keightley, Senior Director Global Solutions Marketing at Avaya.

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Nectar: Digital Experience Insights from the IVR to the Agent

CX Today's William Smith hosts Tim Armstrong, Vice President, Product & Marketing, Nectar.

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LivePerson Leverages AI CX to Support Travel Industry

CX Today's Carly Read hosts Jared Eisenlohr, VP of Retail, Travel & Tech, LivePerson.

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Process Transformation for Customer Experience

CX Today's William Smith hosts Gero Decker, General Manager SAP Business Process...

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Customer Experience in the Year Ahead - Insights from Five9

CX Today's Rob Scott hosts Brian Atkinson, VP and General Manager in EMEA at Five9.

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The Future of CX: Predictions for 2022

CX Today's William Smith hosts Julien Rio, Associate Vice President, International...

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Fuze: What is Next for CX?

CX Today's David Dungay hosts Ron Calixto, SVP Global Service Delivery, Fuze.

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#24 What will the role of GA be in the future?

This week Dan and Dara discuss where they think the future of Google Analytics is heading....

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#27 Common Google Analytics mistakes to avoid

This week Dan and Dara talk about common Google Analytics mistakes they see time and time again....

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#29 Can you track offline marketing in GA?

This week Dan and Dara discuss the intricacies of measuring offline marketing activities in...

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#30 Why Use Both GA And AA? (With Liam Galliers)

This week Dan and Dara are joined by Liam Galliers to discuss why you'd have both Adobe Analytics...

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#80 - KPIs for Customer Success Teams

In this podcast, we explore the best KPIs that customer success teams should be tracking to...

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#34 MeasureFest and brightonSEO – April 2022 debrief (with Liam Grant and Matthew Hooson)

This week Dan and Dara are joined by Liam Grant and Matthew Hooson to chat about their...

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#35 Is tracking too much a bad thing?

This week Dan and Dara chat about the troubles of tracking too much in Google Analytics,...

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#36 Events, events, events – explaining the various GA4 event types

This week Dan and Dara chat through all of the event types Google Analytics 4 has to offer - from...

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#38 How do you measure the return on analytics?

This week Dan and Dara discuss a listener submitted topic on how to measure the return on...

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#39 Product analytics and CRAP Talks (with Bhavik Patel)

This week Dan and Dara are joined by Bhavik Patel to talk about the differences and similarities...

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#45 Forecasting analytics with machine learning (with Richard Fergie)

This week Dan and Dara are joined by Richard Fergie (creator of Forecast Forge) to chat all about...

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