Live from #Dscoop Dallas: Mackenzie Farsheed, Marketing Manager, Mindfire
Learn how Mindfire can provide you with "Look Who's Clicking" marketing superpowers and more in...
12:29
Podcasts de customer
E157: The Key To Getting More Sales Is Understanding This One Thing With John Levy
John Levy is a behavioral scientist best known for his work in influence, networking, and...
27:47
What Would They Say About Your Customer Service
I know you want to expand your business. Perhaps you should slow down and tighten up the...
11:09
E228: Understanding Your Customer’s LINGO With Jeffrey Shaw
Jeffrey Shaw is a business coach, speaker, and author. He is a visionary and strategic thinker...
44:14
E236: The Customer-Centric Model That Drives HubSpot’s Growth With Michael Redbord
As the General Manager of the Service Hub at HubSpot, Michael Redbord helps helps scale the...
28:08
E355: Enhancing The Customer Experience With Jill Raff
Jill Raff is highly experienced CX Strategist (Customer Experience) and published author. For...
23:07
Episode 27 - A Passage to India
Ritu and Ken discuss traveling with small kids, OJ Simpson and Ritu's upcoming trip to India.
01:12:20
Our final episode of the season delves into the world of support engineering. What the heck is...
46:05
This episode answers the question, “How the heck does support work with product?” You’ll get...
38:09
Our hosts are joined by Ethan Walfish from Salsify to talk the ins-and-outs of customer...
34:49
9: Knowledge Management and Documentation
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO Our hosts are joined by...
49:56
8: Machine Learning and Automation
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO Our hosts are joined by...
37:14
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some...
57:20
Listener Feedback Survey: https://supportdriven.typeform.com/to/nsoXqO After covering some...
36:25
After covering some highlights from the last week on the Support Driven Slack, our hosts are...
44:51
In this episode we’re discussing metrics and data with Nicholas Tang from MongoDB. And, of...
35:22
In this episode, we discuss providing B2C (business to consumer) support and how that can differ...
42:50
In this episode, we discuss hiring, culture fit, personality tests, and of course, food. Links:...
40:51
In this episode, we discuss transitions as they relate to your career in customer support....
44:16
Episode 20 – Ben McCormack on Conducting User Interviews
Ben shares how he got started conducting user interviews and sharing those insights with his...
01:05:15
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