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Creating Disney Magic: Lessons in Leadership, Mana

podcast

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Creating Disney Magic: Lessons in Leadership, Mana

Creating Magic with Pre-Shift Meetings

Make sure you reach out to Magical Vacation Planners. Let them plan your next vacation. You can...

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Ask For Your Next Opportunity

“People don't know what you’re thinking. You have to have the courage to go tell them." Key...

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Leaders Don't Need to Know Everything

"Include others that have been there and are doing the work. They know what works. If you ask...

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How to Tell Someone They Didn't Get the Job

“We sometimes, worry about telling people hard things or things that'll disappoint them. But in...

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Leaders Need to Take a Stand

“Your children have to know what you believe in, what you stand for, what the family is, what...

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Keep Safety a Priority

 “You can brag that you have a 99.5 safety rating on your rides, but what if you're the family...

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Do You Need a College Degree to Succeed?

"It's about what can you do, not what you know. A lot of people know a lot, but they can't get...

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Becoming Saleswise

Make sure you reach out to Magical Vacation Planners. Let them plan your next vacation. You can...

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Making a Leave of Absence Work

"If you've hired the right people and they're committed and loyal and they are trained and they...

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Starting as a Coach

"Create products based on the problems you are good at solving and you like solving." Key...

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Building a Coaching Business

“Maybe it's time to pivot your career and start pouring into other people all the wisdom that...

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Building Credibility

"Make sure you reach and research a subject to understand it. Become an expert, and you'll...

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Upselling Your Products

Make sure you reach out to Magical Vacation Planners. Let them plan your next vacation. You can...

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Follow Through With Training

 “Most people want to do a good job, but they just fall back into their habits.” Key Moments...

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Become a World Class Organization

  "Poor and good are the same because they're not great. And I think if you want to be world...

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Let Your Team Know What You've Done For Them

“It’s natural to complain about what we didn't get in life instead of remembering what we have."...

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Make a Big Deal Out of the Little Things

"Success came from the way they started, the way they were persistent, the way that when they had...

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The Secret to What People Really Want

“There's not a personal I wouldn't say they appreciate it when they get some positive feedback...

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The Peril of Not Keeping in Touch with the Front Line

"Our job as a leader or a parent is to keep our people emotionally, psychologically, and...

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Solving Problems as a Team

"Quit having meetings and have conversations." Episode Highlights 00:00 Teamwork in escape...

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